Tilaa uutiskirje

Visit

Kunsthalle Helsinki
Nervanderinkatu 3
00100 Helsinki
asiakaspalvelu@taidehalli.fi

Pre-book your tickets

Open
Tue, Thu, Fri 11–18
Wed 11–20
Sat-Sun 11–17
Monday Closed
Exceptions in hours see below

Admission
14 € / 8 €
Free admission for visitors under 18 years
Museum Card

Studded shoes are forbidden in the exhibition halls

Instructions for a safe visit

We have compiled instructions to ensure a safe visit to Kunsthalle Helsinki that we ask all visitors to respect.

 

Please arrive healthy and maintain a safe distance 

  • You are welcome to Kunsthalle Helsinki as long as you feel healthy.
  • The use of a face mask is required for everyone over 12 years.
  • Please maintain a safe distance, minimum 2 m.
  • Wash your hands or use hand sanitiser. We have disinfectant points in the main and the back lobby and by the elevator.
  • Remember to cough or sneeze into your elbow and to avoid unnecessarily touching surfaces.
  • We recommend visiting the cloakroom only one person at a time. Outdoor clothing and bags can also be brought with you to the exhibition rooms.
  • We advise to prioritise paying with a card and to avoid using cash.

 

We are taking care of tidiness and cleanliness  

  • We are taking enhanced care of cleanliness at Kunsthalle Helsinki.
  • Our personnel wears facemasks and gloves and keeps distance.
  • The ticket counter and the Kioski gift shop have protective glasses at the check-out.

 

Thank you for your understanding and cooperation!

Information about pre-booking

How can I make a pre-booking? 

Pre-bookings can be made here. Tickets to the Tony Vaccaro exhibition will soon be available. Tickets: 14 € / 8 € / Museum Card. Free entrance for under 18-years old. If you need help in making the booking, please get in touch: asiakaspalvelu@taidehalli.fi

Do I need to pay for the tickets beforehand? 

The tickets are to be paid for upon arrival at the Kunsthalle. Visitors with a Museum Card need to present their card at the front desk, as do visitors eligible for discounts (incl. press). Visitors under 18 can enter free of charge and are asked to prove their age at the door.

I have a Museum Card or a discount card. How do I plan my visit?

Visitors with a Museum Card or a discount card need to book their tickets through the Kunsthalle online shop. Visitors under 18 need to also book their free tickets beforehand.

How many visitors can enter at a time?

The Kunsthalle needs to limit the overall number of visitors to ensure enough space and physical distancing. All pre-bookings are guaranteed entry within their time slot, as indicated on their ticket.

My ticket says 11.30am-12pm. What does this mean? 

Each pre-booked ticket states the date and time slot during which you may arrive at Kunsthalle Helsinki. It is not necessary to arrive exactly on the hour; in fact, it is helpful if you do not arrive exactly when your time slot begins, as we can then stagger the admittance of visitors and avoid crowds in the lobby. There is no time limit to end your visit: you can take as much time as you like until the Kunsthalle closes at the end of the day.

How long am I allowed to stay in the exhibition?

There is no limit on the overall length of your visit, you can take your time, up until the closing time of the Kunsthalle.

What happens if I am late? 

If you already know that you will not make it to the Kunsthalle within the one-hour slot stated on your ticket, please be in touch with our customer service. We can then move your arrival time to the next one-hour slot, if there is still availability.

How can one arrive barrier-free with the pre-booked ticket? 

The Kunsthalle’s barrier-free entrance is in the back of the building; you can access the inner courtyard from Ainonkatu and enter the building at the back corner of the yard by ringing the doorbell labelled “Taidehalli Lippukassa”. Once inside the building, you can access the exhibition floor via the elevator. Please ask your companion or the Kunsthalle staff to assist you with reaching the ticket desk, to which there is no barrier-free access.

What can I do if I am unable to use my time slot?

If you need to cancel your reservation, we kindly ask you to get in touch with our customer service. We can then transfer your reservation to another visitor.

Can I book a guided tour?

Unfortunately no guided tours can be organised at the moment.

Is there a requirement to wear a face mask in the Kunsthalle? 

We require all visitors 12 years old and older to wear a face mask. If you have no mask of your own, you can get one at the door.

Can I book a visiting slot for my group?

Unfortunately we cannot host group visits at the moment.

Why are visitor names and contact details requested when making a booking? 

During the coronavirus pandemic, customers are advised to give us their contact details to help possible subsequent contact tracing in case exposure to COVID-19 is suspected.

Prices & payment methods

Ticket prices
Normal ticket 14 €

Discount ticket 8 €
Pensioners, students, unemployed, draftees, professional guides, groups (minimum of 10 persons), private groups and artists who have a valid card (Grafia, Ornamo, Finnish Association of Architects Safa, The Artists’ Association of Finland, Theatre, Film and Television Designers, Finnish Painters Union, Association of Finnish Sculptors, Association of Photographic Artists, The Association of Finnish Printmakers and The Union of Finnish Art Associations)

Free ticket 0 €
Museum Card, personal assistents, press, visitors under 18-years, prebooked therapy groups, teachers of visual arts (with membercard)

Drawing sessions 8 € (Members of The Artists’ Association of Finland 5 €)

Payment methods
You can pay with
Bank or credit card (except Diners Club). We advise to prioritise paying with a card.
Cash (We recommend to avoid using cash)
Smartum Card, SmartumPay and culture vouchers
Edenred card, mobileapp and Virike culture vouchers
e-Passi mobileapp and text message
Tyky Plus culture vouchers and Tyky-Online
Eazybreak mobileapp and text message

Exceptions in hours

Midsummer: we are closed on Fri 25.6.–Sun 27.6.
Last week of Tony Vaccaro’s exhibition:
Tue 3.8.–Sun 8.8. open 11–20

Accessibility

The accessible entrance is through the Kunsthalle’s backyard. Turn to the backyard at Ainonakatu 3 (by the entrance to the Finnjävel restaurant), and you will find the entrance and a doorbell at the far end. Please take the elevator up to the second-floor galleries, which are completely accessible. Assistance dogs are most welcome. Unfortunately neither the lobby nor Kioski shop are fully accessible. Please consult our friendly staff.

Restaurant Finnjävel

Restaurant Finnjävel will reopen its doors on Ainonkatu on Monday 1 June. We have been looking forward to seeing you all again. We think it is the most wonderful thing to pamper you with Finnjävel’s food and drinks in a real restaurant environment. Finnjävel has two spaces:

Salonki, where traditional fare takes new sophisticated forms. The Salonki takes visitors on an experiential voyage through Finnish traditions and stories. The Menu Finnjävel tv show on MTV3 follows the planning of the current menu, its ingredients and the lovely people our chefs Tommi Tuominen and Henkka got to meet. Reservations: https://finnjavel.fi/salonki/varaus/

Sali is like a day by the lake or sea in Finland. You can enjoy treats in a more relaxed manner in a cozy atmosphere. Dishes include smoked fish with the summer’s first potatoes – which has become a favourite in our home delivery service. In addition, our café caters to Kunsthalle Helsinki’s visitors and we also offer a takeaway lunch. Reservations: https://finnjavel.fi/salonki/varaus/

We have committed to creating the best possible atmosphere for both our customers and our staff. We prefer that you pay with card orApple Pay, Google Pay or MobilePay.

We wish to make every restaurant visit a safe and memorable one for both our customers and our staff. Due to the current situation, we have made some changes to the way we operate. We escort our visitors through the whole restaurant experience.

Please only come to Finnjävel if you are healthy. We will make sure that we will only serve you while we are in good health. Please wait for us to seat the customers before you before you enter. We have cut down our capacity in half and we take in new diners table by table. We have paid special attention to seating and our aim is to avoid hosting different groups at the same table. During the dinner, we will minimise contact and prepare everything as much as possible in the kitchen area. We wear gloves and we take special note of cleaning our spaces. We prefer contactless payment and also ensure that our payment devices are wiped clean after each transaction. We clean the whole restaurant space thoroughly with care at the end of each day.

Wishing you a warm welcome!

The Finnjävels Tommi & Henkka and the whole team

Salonki Wed-Sat 5– until 1pm, settings 5pm and 8pm all summer
Sali Mon-Sat 11.30am until 5pm (take away tel. 041 7301376, Foodora & Wolt)
A la carte Mon-Sat 5-10pm, settings 5pm and 7.30pm
Sali on summer break 6.7.-2.8.

Restaurant Finnjävel
Ainonkatu 3
www.finnjavel.fi

Finnjävel SALI
0300 472 337
sali@finnjavel.fi

Finnjävel SALONKI
0300 472 340
salonki@finnjavel.fi